The Next Level Blog

Explore how global experience shapes hospitality leadership through Patrick Schaub’s career, cultural insights, and approach to intentional, people-first service.

Mark Watson, Vice President of Franchise Development at Extraordinary Brands, shares how culture drives scalable success across multi-unit franchises.

Learn how Justin Schmitt drives impact through accountability, authenticity, and trust, showing that leadership lives in all of us.

Brand strategist Jodi Kahn shares how to define your value, avoid common pitfalls, and build a personal brand that opens doors in your career.

Discover how Joel Anderson uses analytical mindsets, critical thinking, and data to strengthen careers in any industry.

Mat Grogan shares how to turn promotions from quick giveaways into loyalty-building experiences that connect guests, strengthen brands, and drive retention.

Discover Morgan Rhule’s recipe for building trust, retention, and inspired teams in the high-turnover world of food & beverage.

Startup founder Andy Trattner shares how failure, feedback, and fast iteration shaped his career—and why making 20 bets is better than chasing one win.

Discover how Jeff Sears bridges big ideas and real results through operational leadership, strategic thinking, and purpose-driven execution.